Stay comfortable and show your support for Kids Need Our Words with the KNOW Tennis Sweater. This cozy crewneck sweatshirt is perfect for both kids and adults who want to stay warm while representing our mission.
Comfortable and Cozy: Made from a soft poly/cotton blend, this sweatshirt offers the perfect combination of warmth and comfort.
Prominent Design: "Kids Need Our Words" is proudly displayed on the front in bold white print, making a statement wherever you go.
Versatile Sizes and Colors: Available in a wide range of sizes (Youth XS-L, Adult S-5X) and three classic colors (Green, Black, Navy), ensuring a perfect fit and style for everyone.
KNOW Tennis Sweater
Product Name: KNOW Tennis Sweater
Type: Crewneck Sweatshirt
Features:
Comfortable and cozy
"Kids Need Our Words" prominently displayed on the front in white print
Material: Poly/Cotton Blend
Sizes:
Youth: XS, S, M, L
Adult: S, M, L, XL, 2X, 3X, 4X, 5X
Colors:
Green
Black
Navy
Return & Refund Policy
KNOW Return & Refund Policy
Thank you for shopping with Kids Need Our Words (KNOW). We strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, our return and refund policy is designed to make the process as smooth as possible.
Returns
Eligibility: Items can be returned within 30 days of the purchase date.
Condition: Items must be unused, unwashed, and in their original condition with all tags attached.
Proof of Purchase: A receipt or proof of purchase is required for all returns.
How to Return an Item
Contact Us: Please email us at kidsneedourwords@gmail.com to initiate a return.
Return Authorization: You will receive a return authorization number and instructions on how to return your item.
Packaging: Carefully pack the item in its original packaging, including the receipt or proof of purchase.
Shipping: Ship the item to the address provided in the return authorization instructions. Customers are responsible for return shipping costs unless the item was received damaged or defective.
Refunds
Processing Time: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days.
Original Payment Method: Refunds will be issued to the original payment method used for the purchase.
Shipping Costs: Original shipping costs are non-refundable, except in cases where the item received was damaged or defective.
Exchanges
Eligibility: Exchanges are only available for defective or damaged items. If you need to exchange an item, please contact us at kidsneeedourwords@gmail.com.
Non-Returnable Items
Gift cards
Items marked as final sale
Damaged or Defective Items If you received a damaged or defective item, please contact us immediately at kidsneedourwords@gmail.com with details and a photo of the issue. We will arrange for a replacement or refund.
Contact Us For any questions or concerns about our return and refund policy, please contact us at:
Email: kidsneedourwords@gmail.com
Thank you for supporting Kids Need Our Words. Your satisfaction is our priority!
Shipping Information
KNOW Shipping Information
At Kids Need Our Words (KNOW), we aim to provide you with a seamless shopping experience from start to finish. Below you will find detailed information about our shipping policies and procedures.
Processing Time
Order Processing: Orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
Order Confirmation: You will receive an email notification once your order has been shipped, including tracking information.
Shipping Rates and Delivery Times
Standard Shipping:
Rates: Calculated at checkout based on your location and the weight of your order.
Delivery Time: 14-28 business days after processing.
Expedited Shipping:
Rates: Calculated at checkout based on your location and the weight of your order.
Delivery Time: 2-3 business days after processing.
Overnight Shipping:
Rates: Calculated at checkout based on your location and the weight of your order.
Delivery Time: 1 business day after processing.
Shipping Locations
Domestic Shipping: We ship to all 50 states within the United States, including Alaska and Hawaii.
International Shipping: Currently, we do not offer international shipping. We are working to expand our shipping options in the future.
Order Tracking
Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier's website.
Shipping Carriers
We use reliable carriers such as USPS, UPS, and FedEx to ensure your order arrives safely and on time.
Shipping Restrictions
P.O. Boxes: We are unable to ship to P.O. Box addresses. Please provide a physical address for delivery.
APO/FPO Addresses: We are currently unable to ship to APO/FPO addresses.
Lost or Damaged Packages
Lost Packages: If your package is lost in transit, please contact us at kidsneedourwords@gmail.com. We will work with the carrier to locate your package or provide a replacement.
Damaged Packages: If your package arrives damaged, please contact us immediately at kidsneedourwords@gmail.com with a photo of the damaged item and packaging. We will arrange for a replacement or refund.
Contact Us For any questions or concerns about our shipping policies, please contact us at:
Email: kidsneedourwords@gmail.com
Thank you for shopping with Kids Need Our Words. We appreciate your support and are committed to providing you with the best possible service!
